What is Value ?
Understanding Value in Sales
This lesson explores the concept of value in sales, highlighting two key types:
Types of Value:
- Logos Value: Logical, measurable value (dollars, ROI, numbers)
 - Pathos Value: Emotional value (how something makes you feel)
 
Key Insights:
- Decisions are made first in the emotional part of the brain (right side), then supported by logic (left side)
 - Research with brain scanners confirmed this decision-making process
 - "Price is what you pay, value is what you get" - Henry Ford
 - "You never lose a deal on price, only on not selling enough value"
 
Effective Value Presentation Strategy:
- Always uncover and present value BEFORE discussing price
 - Build up both logical and emotional value components
 - Think of it like a scale - pile up value on one side so the price appears small in comparison
 - Avoid presenting price first, as this puts you in a defensive position
 
The speaker emphasizes that successful selling requires addressing both the emotional and logical aspects of value to align with how people naturally make decisions.